Our Booking Team
Our provincial booking phone line is open Monday to Friday from 9 a.m. to 1 p.m. and from 2 p.m. to 4 p.m. (except statutory holidays)
Lower mainland 604-731-4252 or toll-free long-distance 1-800-739-7367
The team only books appointments for the following clinics:
- Kootenay Loop
- North Delta
- North Vancouver
- South Delta
- White Rock
Some of these clinics also accept drop-in for some services. See the clinic pages for clinic details, including hours and location.
For these and other communities, online booking for Telehealth STI Testing and Contraception appointments is also an option. To book a Telehealth appointment online, click here.
When you call to book your appointment, please:
- be as specific as possible about what you need so our team can find the right appointment for you (e.g. say ‘I need a new Mirena IUD’, rather than ‘I need to renew my contraception’).
- have your BC Care Card ready when you call to book. If you do not have a valid BC Care Card, you can still book an appointment and there will be a service fee starting at $40, depending on the service. To learn about fees, contact Sex Sense.
If you have booked an appointment with us in the past 2 years, you can email your appointment request to email@example.com.