Program Volunteers

At Opt, our program volunteer positions are designed to meet both your needs as a volunteer, and also the needs of the organization. New volunteers may find that there is a lot of information to learn and altogether it might seem overwhelming. Don't worry! Should you have any questions that are not answered, or are unsure how to apply, don't hesitate to contact the Volunteer Coordinator.

Choosing the best volunteer position for you

Just as individuals differ, so does volunteering: there is no hard-and-fast rule to choosing a volunteer position that will suit you best! To help you make the best decision in how to get involved as a program volunteer, we have provided this handy chart. If you have any other queries, please contact the Volunteer Coordinator.

Volunteer training

Opt has a comprehensive, innovative, and participatory training program for volunteers. Our approach to volunteer training is flexible and includes an online program as well as on-site orientation. Depending on the training requirements, volunteers can get involved at different "levels" that each encompass distinct responsibilities and functions and then add to their skills as their experience grows.

Below is a graphic summary of the process for program volunteers as an easy overview.

 

Program Volunteer Information

Program Volunteer Roles

Program volunteer roles

Level One volunteers include:

  1. Clinic Support Volunteers

Level Two volunteers include:

  1. Contraception Counselling Volunteer
  2. 1-800 SEX SENSE line Volunteers
  3. Community Relations (Outreach) Volunteers

Side by side comparison of Level One and Two volunteer roles

 

Level One

Level Two

Comments

Volunteer Roles

Clinic Support Volunteer

 

Contraception Counselling Volunteer

 

1-800 SEX SENSE Line Volunteer

 

Community Relations Team

In general, Level Two positions offer a higher level of responsibility in that the individual is interacting directly with clients in conversations about sexual health and contraception.

Training

3 shifts on-site training

Online Training

 

In-class training session

 

3 shifts on-site training

In order to move from Level One to Level Two, the volunteer must complete the full 8 week online training and attend the in-class training session IN ADDITION to the basic Level One on-site training and orientation

Age

~~

Over 18 years of age

Level 2 positions are only available to volunteers who are over the age of 18 and have proven to be mature and committed individuals through the screening/ interview process

Commitment

2 shifts per month

3 shifts per month

This time commitment can vary from clinic to clinic

Other volunteer opportunities

Periodically, Opt needs volunteers to help us with the many projects we work on each year. If you are interested in supporting us in ways other than those listed above, visit the Opportunities section of this site for varied and exciting opportunities.

 

Clinic Support Volunteer

Clinic VolunteerThe main role of the Clinic Support Volunteer (CSV) is to provide reception and administrative support in order to facilitate smooth clinic operations. In addition, the CSV may assist the clinician during client exams.

Qualifications

Clinic Support Volunteers should have the following qualifications:

  • Basic knowledge in reading, writing, and math
  • Be reliable and dependable
  • Be nonjudgmental
  • Possess strong organizational skills and be detail-orientated
  • Be able to work independently and as part of a team

(Experience in providing services to the public, reception work or work in a family planning clinic are assets)

Training required

A clinic support volunteer must complete the following training:

  • Onsite basic training/orientation shifts
  • Review of the Clinic Volunteer Companion
  • Buddy with an experienced volunteer to observe efficient reception duties

Evaluation

Volunteers are evaluated by the clinic supervisor at six months, then annually thereafter.

What you can expect

In a normal shift, a clinic support volunteer may find themselves helping out at reception...

  • Greeting clients and explaining process of the visit
  • Providing appropriate information
  • Opening and maintaining client charts
  • Keeping track of clinic flow and inform supervisor of needs

Or perhaps at the pill desk....

  • Recording services and supplies provided to each client
  • Distributing pills and other birth control supplies
  • Collecting, recording, and balancing monies

The clinic support volunteer can also assist as a Clinic Chaperone...

  • Completing appropriate forms for PAP, STI, and other tests
  • Assisting the clinician during examinations
  • Providing support and reassurance to the client
  • Cleaning and preparing the exam room

And with day-to-day administrative support...

  • Assisting with filing, photocopying, inventory, mail
  • Assisting with data entry including statistics and lab results
  • Preparing requisitions and shipping of specimens

 

See the Clinic Support Volunteer Role Description for a more information on the  position.

 

Contraception Education Volunteer

Contraceptive Clinic VolunteerThe main role of the contraception education volunteer is to provide accurate and unbiased information that allows Opt clients to make informed decisions on birth control and other issues related to their reproductive and sexual health. They may also assist with other clinic operations to ensure smooth clinic flow.

Volunteers provide factual information and support in order to assist Opt clients in making their own informed decisions.

Qualications

Contraception Education volunteers should have the following qualifications:

  • Must be over the age of 18
  • Basic knowledge in reading, writing and math
  • Indicate a commitment to on ongoing learning in the area of sexuality
  • Demonstrate excellent listening and communication skills
  • Be mature, reliable and dependable
  • Be nonjudgmental
  • Possess strong organizational skills and be detail-orientated
  • Experience in providing services to the public, reception work or work in a family planning clinic are assets

Training

Contraception Education volunteers must complete the following training:

  • online training course
  • in-class training session (can be taken onsite for all volunteers outside Vancouver and the Lower Mainland.)
  • onsite orientation (includes observation and volunteer shadowing)

Evaluation

  • Volunteers are evaluated by the Clinic Supervisor at six months, then annually thereafter.

What you can expect:

In addition to the duties of the Level One position (clinic support volunteer), the Contraception Education volunteer takes on greater responsibility and plays a role in methods education.

In a normal shift, a Contraception Education volunteer may find themselves interacting directly with clients by:

  • Providing client-centered counselling and support
  • Discussing aspects of reproductive and sexual health care: safer sex, STI prevention, birth control methods
  • Reviewing medical history form and highlight information for the physician
  • Facilitating individual client's in making informed decisions
  • Explain examination procedures, and provide appropriate information and resource materials
  • Document information accurately
  • Develop good counselling rapport and ability to confirm client comprehension
  • Respect and maintain confidentiality of client

And also helping out with Clerical and Reception duties (see the Clinic Support Volunteer Role Desciption for more details)

For a more detailed description of the Contraception Education volunteer, please click here or see below.

 

SEX SENSE Line Volunteers

SEX SENSE LineThe main role of the SEX SENSE Line Volunteer is to provide information to Opt's SEX SENSE Line callers (as well as those that email) so that they can make informed decisions on birth control and other issues related to their reproductive and sexual health. The SEX SENSE Line Volunteer may also assist the provincial office with administrative duties to ensure smooth function.

Training

SEX SENSE volunteers must complete the following training:

  • online training course
  • in-class training session (takes place in the SEX SENSE Line office)
  • onsite orientation shifts (includes call shadowing, monitoring, etc)

Qualifications

SEX SENSE volunteers should:

  • Indicate a commitment to ongoing learning in the area of sexuality
  • Demonstrate excellent listening and communication skills
  • Be reliable and dependable
  • Be nonjudgmental

Evaluation

SEX SENSE line volunteers are evaluated by the SEX SENSE Line Coordinator/Supervisor at six months, then annually thereafter.

What you can expect

In a normal shift, a SEX SENSE Line volunteer will act to provide information and referrals by:

  • Providing client-centered support
  • Presenting information in an empathetic and non-judgmental manner
  • Developing good rapport and the ability to confirm client comprehension
  • Ensuring the client is provided with current and accurate information
  • Being familiar with, and knowing where to find, resources
  • Respecting and maintaining client confidentiality
  • Providing appropriate referrals to other service agencies

And remaining responsible for proper documentation...

  • Accurately recording all necessary information in the database and in the volunteer logbook
  • Discuss each call with the supervisor for feedback and expression of work

And also to provide Administrative Support by:

  • Assisting with clerical/administrative duties, such as filing and collating mail-outs
  • Assisting with reviewing and updating resource materials

For a detailed description of the SEX SENSE Line Volunteer position, please click here.

 

If you have additional questions regarding the SEX SENSE Line, please call 1-800 SEX-SENSE to find out more!

Community Relations Volunteer

Opt's Community Relations program is looking for dynamic and passionate volunteers to get involved in their communities. The Community Relations team is the public face of Opt and attends exciting community events to help disseminate information about Opt and sexual health.

There is no such thing as a typical shift as a Community Relations Volunteer! Outreach events can range from music festivals to wellness fairs, to Opt conferences.

Volunteers at Shambala FestivalOpt2Act Outreach LaunchRevelstoke Slo-Pitch Tournament

The main role of the Community Relations volunteer is to assist with sexual health promotion by providing administrative support to Opt Branches and staff, and by providing sexual health information to the public.

What you can expect

Community Relations volunteers form part of a team that meets at regular intervals (at this time in the Lower Mainland only). Volunteer responsibilities include:

  • Sharing information about Opt's mission, services, and programs to the public (Level two volunteers)
  • Volunteering at Opt outreach booths at health, community, volunteer and other events (Level two volunteers)
  • Identifying and evaluating opportunities to enhance sexual health awareness and/or Opt's profile in the community

CR volunteers may also perform a variety of functions including:

  • researching outreach opportunities for Opt on the Internet or through community listings
  • assisting in correspondence for Opt by making telephone calls, writing letters/emails
  • assisting in the development and creation of (outreach) resources and props
  • accurately answering questions and distributing resources about reproductive and sexual health issues
  • networking with potential allies
  • assisting in setting up and taking down displays

Community Relations Volunteers should:

  • be committed to on-going learning in the area of sexuality
  • be a confident and skillful communicator
  • be approachable, outgoing, and comfortable engaging with the public
  • be able to work independently and as part of a team
  • be available for events (on weekends in the summer, and usually during the work week when school is in session
  • have access to own transportation (an asset, as is drivers license)
  • have an interest in birth control, STIs, gender and sexuality
  • being multilingual is an asset 

What kind of commitment do I have to make?

Level One volunteers are asked to:

  • commit to participate in 2 "shifts" per month (one team meeting, plus one administrative shift taking place at head office)

Level Two volunteers are asked to:

  • commit to participate in 2 "shifts" per month (one team meeting taking place at head office, plus one off-site or event-based shift)
  • commit to completing the online volunteer training course (a flexible learning tool) and half-day in-class session
  • provide leadership and guidance to new Community Relations volunteers, as experience is gained

    Evaluation

    The supervisor will evaluate the volunteer's progress.

     

    Please click here for a detailed role description.