Crisis Lines
Crisis Centre of BC 1-800-784-2433
Provides confidential, nonjudgmental, emotional support for people experiencing feelings of distress or despair, including feelings which may lead to suicide. Call if you're worried about something, feel upset or confused, or you just want to talk to someone. You don't have to be suicidal to call. 24 hours, 7 days.
Youth in BC 1-866-661-3311
Offers resources and support to help work through difficult situations. Talk online (live) 2pm to Midnight, 7 days or on the phone 24 hours, 7 days.
Victims Info line 1-800-563-0808
VictimLINK is a province-wide telephone help line for victims of family and sexual violence, and all other crimes in 130 languages, including 17 North American aboriginal languages. 24 hours.
Canadian Association of Sexual Assault Centres 604-876-2622.
A Pan Canadian group of sexual assault centres who have come together to implement the legal, social and attitudinal changes necessary to prevent, and ultimately eradicate, rape and sexual assault.
Children
Kids' Help Phone 1-800-668-6868
Provides anonymous and confidential professional counselling, referrals, and information over the phone or online. 24 hours.
MCF Child Protection Services Helpline 310-1234 (no area code needed)
Call the MCF Helpline when you have a concern about the safety and well-being of a child.
Emergency contraception/pregnancy
Emergency Contraception Hotline 1-888-668-2528
Offers confidential, free information on Emergency contraception and where to get it by phone or online. Hotline available in English and Spanish, online information is also available in French and Arabic.
Pregnancy Options Referral Service 1-888-875-3163 or 604-875-3163
Free telephone service to help women with unintended pregnancies find support, information, and services as close to home as possible. 8 am to 4 pm, M-F.
Health
AIDS/ STI Information Line 1-800-661-4337
Provides information regarding modes of transmission, signs and symptoms, testing, treatment and prevention. 24 hours.
Alcohol and Drug Info and Referral 1-800-663-1441 or 604-660-9382
Provide information on, and referral to a variety of resources including counselling services, detox centres, residential treatment centres and self-help groups. 24 hours.
BC Nurse Line 1-866-215-4700 or 604-215-4700
Specially trained nurses answer questions about health topics and procedures, identify symptoms, and help you decide when to see a health professional. Information and referrals are also provided to other services. Pharmacists are available to answer your questions about medications. 24 Hours.
Cancer Information Line 1-888-939-3333
National, bilingual, toll-free service available to cancer patients, their families, the general public and healthcare professionals. in English and French (for other languages, they can access an interpreter service). 9am to 6pm, M-F.
Health and Seniors Info Line 1-800-465-4911
Provides general information about Ministry of Health programs, services and initiatives and about health and non-health services for British Columbia seniors. 8.30am to 4.30pm, M-F.
Mental Health Information line 604-669-7600 or 1-800-661-2121
Offers free information about mental health and mental illness.
Legal
Dial-a-Law 1-800-565-5297
It offers general information on a variety of topics on law in British Columbia, but not legal advice. Available in English, Chinese and Punjabi. 24 hours.
Nutrition
Dial-a-Dietician 1-800-667-3438
Offers easy-to-use nutrition information for self-care, based on current scientific sources. Registered dietitians can provide brief nutrition consultation by phone. If you need more in-depth counselling, they will provide referrals. Translation services are available in 130 languages. 9am to 5pm, M-F.
Eating Disorder Resource Centre 1-800-665-1822 or 604-806-9000
Provides education for the public, professionals, and community-based organizations about disordered eating and eating disorders.
Parenting
Foster Care Information 1-800-663-9999
Provides support and assistance for the Foster Parents in BC as well as opportunities for education, training and professional development.
Newborn Hotline 604-737-3737
Answers parents' questions about their babies ages birth to two. Staffed by community health nurses knowledgeable in all areas of newborn and toddler health, including infant and maternal health, infant and child care, breastfeeding, and nutrition. 8.30am to 5.30pm, 7 days. Serves Vancouver and Richmond.
Parent Support Services of BC 1-800-665-6880
Supports parents and caregivers from all circumstances and backgrounds who wish to create a harmonious environment for themselves and their families.
Sex/sexuality
Gay, Lesbian, Bi, Trans /Pride Line 1-800-566-1170 or 604-684-6869
Offers nonjudgmental peer support to the LGTB communities, information and referrals provided. 7 to 10pm, 7 days.
Sexual Health Resource Network 1-800-331-1533
Won't get Weird 1-800 SEX-SENSE
A network of organizations and individuals who "won't get weird' when you need to talk about your sexual health. Find sex-positive youth clinics, doctors, psychologists, etc.
